Information we collect
We collect information customers provide during checkout, order tracking or support, including name, phone number, email address, delivery address, order notes and purchased items.
We may also collect limited technical information such as browser type, device information, IP address, cookie identifiers and website interaction data needed for security, analytics and reliable operation.
How information is used
Information is used to process and deliver orders, verify payments, provide customer support, prevent fraudulent or duplicate orders, maintain transaction records and improve the storefront.
Contact information may be used for essential order updates. Promotional communication is sent only where permitted, and customers may ask us to stop it.
Sharing and service providers
We share only the information necessary with payment processors, delivery and courier partners, hosting providers, analytics services and other vendors that help complete an order or operate the website. We do not sell customer personal information.
Cookies and analytics
The website may use necessary cookies for cart and session functions and analytics or advertising technologies to understand performance and measure conversions. Browser controls can restrict optional cookies, although essential storefront functions may require them.
Retention and customer rights
Order and payment records are retained for operational, accounting, fraud-prevention and legal purposes. Customers may request access, correction or deletion of eligible personal information. Some transaction records may need to be retained where required by law or legitimate business obligations.
Contact
Privacy questions or requests can be sent to support@futurelight.shop or made by phone at +880 1700-000000. Our business address is Futurelight Global, SUNAM MONJIL, COURT ROAD, FOUZDARI CHOWMUHANI, Cumilla - 3500..